Dandelion Applied AI
Dandelion Applied AI
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Caroline Broadway - Director

Sometimes introduced as 'Mrs AI' - trainer, strategist, horse owner, and good source of practical AI advice.

I’m not entirely sure how I feel about being introduced at networking events as Mrs AI – but it does mean people know who to talk to. Since founding Dandelion Applied AI, I’ve become known for helping SMEs, solopreneurs and charities make sense of AI tools – and put them to work in ways that feel ethical, practical and, above all, doable.

Caroline's images after AI transformation

How I got here

After 25 years in business and marketing - including 10+ years in leadership roles - I know how much pressure there is to make change happen with limited time and resource. AI can help, but only when it’s introduced with the right mix of training, support and structure.


My focus is on safe, confident AI adoption. I’ve trained over 100 organisations so far, with consistently five-star reviews and regular repeat bookings. Clients value the blend of leadership experience, change management expertise, and up-to-date AI knowledge I bring to every session.

AI credentials and approach

Luckily I love to learn - because with AI it can be a daily necessity. Not so helpful, when they release a new feature just before you train.


I like a mix of formal qualifications, short courses, expert webinars, reading papers and daily experimentation to get the results. Here are a few highlights:

  • IBM Professional Certificate in Applied AI (was renamed after I started AI Developer) - solid grounding in AI and practical projects 
  • AI Governance Practitioner – focused on safe and ethical AI adoption
  • Short courses in prompt engineering, agentic AI, and custom GPTs
  • Regular contributor to AI webinars, insight posts and cohort training sessions
  • Passionate about making AI understandable and useful - without the jargon


I’m not a developer - I’m here to help teams make the most of AI tools like ChatGPT and Microsoft Copilot. I've spent a lot of time learning, so I can show you what works for businesses and charities.

About me

Cat reading a book on the bus - AI generated

Sector experience

Before starting Dandelion, I worked across the public, private and charity sectors - including senior roles in national programmes and purpose-led organisations. That mix gave me experience of what makes change work - and where things often get stuck.


My early career focused on marketing and many new technological advancements, including one of the first websites to use google map technology and early social listening projects. 

See my Linkedin profile

Away from work

Based in rural Warwickshire, I really enjoy village life and being out in the countryside walking or on horseback. Otherwise, I'm a big fan of New Zealand Sauvignon Blanc, a meal at a nice pub, and travelling (well, holidays nowadays).  

Get in touch to discuss how we can work together.

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