Who we are
In this privacy policy, references to “we”, “us” and “our” refer to Dandelion Applied AI. References to “our Website” or “the Website” are to dandelionai.co.uk.
What information we collect and how
The information we collect via the Website may include:
- Personal details you knowingly provide us with through forms and our email, such as name, address, telephone number etc.
- Your IP Address, which is a string of numbers unique to your computer that is recorded by our web server when you request any page or component on the Website. This information is used to monitor your usage of the Website.
- Data recorded by the Website which allows us to recognise you and your preferred settings; this saves you from re-entering information on return visits to the site. Such data is recorded locally on your computer through the use of cookies. Most browsers can be programmed to reject, or warn you before downloading cookies, information regarding this may be found in your browsers ‘help’ facility.
What we do with your information
Any personal information we collect from this website will be used in accordance with the Data Protection Act 2018 and other applicable laws. The details we collect will be used:
- To process your order, to provide after-sales service (we may pass your details to another organisation to supply/deliver products or services you have purchased and/or to provide after-sales service);
- In certain cases, we may use your email address to send you information on our other products and services. In such a case, you will be offered the option to opt out of future communications before you submit your email. We may need to pass the information we collect to other companies for administrative purposes. We may use third parties to carry out certain activities, such as processing and sorting data, monitoring how customers use the Website and issuing our e-mails for us. Third parties will not be allowed to use your personal information for their own purposes.
Your rights
You have the right to request a copy of any information that we currently hold about you. In order to receive such information, please email us at caroline@dandelionai.co.uk to make the request. We’ll require a payment of £10 to cover administration expenses.
Other websites
Our website may contain links to other websites. This privacy policy only applies to this website, so when you link to other websites you should read their own privacy policies.
Changes to our privacy policy
We reserve the right to change this policy at any time. Should any changes occur, we will also update this document accordingly. Please check this page periodically to ensure that you are aware of the latest policy.
Contacting us
If you have any questions about our Privacy Policy or the information we hold about you, please contact us at caroline@dandelionai.co.uk.