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Close-up of a clock face integrated with electronic circuit boards and mechanical gears.

SME AI adoption

This briefing summarises current trends in AI adoption among small and medium-sized enterprises (SMEs), with a focus on the West Midlands. 

Latest issue - May 2025

AI adoption has crossed the tech chasm for small businesses

  • AI use by SMEs moves into the mainstream
  • Most common use is to improve business operations 
  • A quarter of West Midlands businesses now using at least one AI tool

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