Dandelion Applied AI
Dandelion Applied AI
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    • Home
    • AI Training
      • Custom AI Training
      • Copilot Training
      • Charity AI Training
      • FAQs
    • Case studies
    • AI Insights
    • About us
Contact US
  • Home
  • AI Training
    • Custom AI Training
    • Copilot Training
    • Charity AI Training
    • FAQs
  • Case studies
  • AI Insights
  • About us
Contact US

Custom AI training

 Just bought licences and want the team to use them? Have lots of meeting note takers pop up on call? Spotted writing that feels a bit robotic? We can help, whether that’s a single session or a structured programme. 

When we say AI training...

We most commonly train on Microsoft 365 Copilot. We also offer sessions on ChatGPT and Claude. Businesses often want to understand the strengths of each. 


We also do basic ‘AI literacy’ or as we’d call it AI foundations. Plus, briefings for the senior team on what AI means for their business (or how to use it!).


And we can even run sessions on things like AI meeting note etiquette.

Our workshops are...

  • Delivered to small groups, we recommend 8 to 12 people 
  • Interactive, with a mix of activities, discussion, best practice and demos
  • Tailored to your team, your tools and the tasks they actually do
  • Led by an experienced trainer and adapted to those in the room
  • On-site where possible, online when it works for the team 

Great session today for a non AI person. You turned me around to seeing the benefits of using it in my job.

AI Training Attendee (March 2026)

From beginners to champions

 We work with brand new users through to non-techies looking to gain advanced skills in building custom assistants or processes. Our training fits into three levels:

AI generated lightbulb to illustrate getting started with AI safely

Get started with AI safely and effectively

Get started with AI safely and effectively

  We start by being clear on why your business is using AI. Then we can help identify quick wins, select the right tools, develop a usable AI policy and provide training.

AI generated clock to illustrate saving time with AI

Apply AI to your business tasks

Get started with AI safely and effectively

  If you’ve got your policy and tool in place, we can roll out training to your team. This is a mix of convincing sceptics, providing practical skills and making it relevant to each role.

AI generated rocket to illustrate growing capability with AI

Build AI capability across your team

Build AI capability across your team

  Creating specialist capacity in each team helps the business make the most of the tools you’re paying for. These AI champions are a mix of super user and AI advocate.

Excellent knowledge and delivery. Listened and activities were well put together.

AI Training Attendee (January 2026)

Dandelion's approach

Business skills not IT trainers

Business skills not IT trainers

Business skills not IT trainers

We train how to use AI in different roles, not flashy features. We focus on five AI work skills – picking the ones that fit for the group. Our activities let your team work on their examples or scenarios they’ll recognise. 

Keeping business data safe

Business skills not IT trainers

Business skills not IT trainers

And your reputation intact. We regularly hear stories of managers spotting an AI mistake in a proposal or a document sounding like ChatGPT wrote it. Every session reinforces good judgement, data protection, accuracy checks and your AI policy.

Designed for your business

Business skills not IT trainers

Designed for your business

Most businesses we work with don't have full-time AI roles or often even in-house IT. We can work with your team to create an AI roadmap and draft a practical policy. And build internal capacity with AI champions, supporting them as your tool changes.

And how it looks in practice....

Quote from sales manager about beneficial copilot training.

We trained 50+ users on Copilot (free version) in a large manufacturer's office and commercial teams. Finance saved several hours a week on a single task.

Learn More
Quote from project manager about AI adoption suport.

We worked with a mid-sized professional services firm to address data and reputational risks of AI use. With the senior team and AI working group leading the change.

Meet Our Experts

Get in touch to discuss your AI training needs.

Find out more

Frequently asked questions (FAQs)

We offer one-off training or packages. All our training is charged per session, rather than per user. To give a guide, a standard half day is £1,050 or a full day is £1,575.


Our recommended group size is 8 to 12 people, with a maximum of 15. 

We will. Our preference is to train in person – we think everyone benefits from it. 


We’re based near Coventry so much of the country is easily accessible. We just charge for our travel costs. 

We do. We adapt our training so it works well with an online group. We use breakout rooms to allow for discussion and can share screens to help troubleshoot any issues. 

We specialise in common business AI tools. Many businesses we work with opt for M365 Copilot as it gives them the flexibility to use the version that’s included and upgrade some users to a full licence (premium).


Copilot actually runs using OpenAI (ChatGPT) and Anthropic (Claude) models, with elements embedded, so we work across all three. This helps us understand the differences and stay on top of the new tech coming into Copilot. 

It is. We design training around core AI work skills that can be applied to different roles and tasks, rather than specific job titles. For example, writing with AI is one skill that can be applied to sales proposals, financial commentary and a response to a tricky customer email.


We also design hands-on activities at different levels. New or nervous users can start with simpler applications, while more confident users can be stretched with more complex or multi-step tasks.

Copyright © 2024 Dandelion Applied AI

Registered Office: Union House, 111 New Union Street, Coventry, CV1 2NT

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